Sunday, April 26, 2009

A morning at the bank

Why does it take so long in the bank?

I spent over an hour in the bank this morning. Last month, before they moved my friendly little "Bank in the Mall" to its new quarters in a big building, everything happened instantly. I would walk in; both clerks would greet me by my first name with smiles and offers of coffee and then deal with my business on the spot. Then disaster struck. They moved the bank to the latest 8-story building in town. It's modern, square cornered and soulless.

What happened to my bank?

The bank went the same way. They changed both clerks, added all sorts of new departments, fitted the place out in a symphony of glass and stainless steel with a white marble floor and super-bright lights and made it as unfriendly as possible. In other words, dear customer, we are here for our business and not for your pleasure.

In future I am going to do all my banking, which is mainly borrowing and repaying money at the Personal Money Store. I will opt for an assortment of Payday Loans, No Fax Payday Loans and Personal Loans and I will stay away from the bank.

It all takes so long…

There were maybe five people in the bank. One was a guy depositing huge globs of paper money - I could hear the counting machine spitting out the notes. Behind him was a woman who had ordered checkbooks which hadn't arrived. Poor woman, she had Parkinson's and struggled getting the words out to the very patient bank clerk. There was an old man sitting in a wheel chair being spoken to softly by his Pilipino care-giver and as far as I could make out, he is a permanent fixture in the bank. ... click here to read the rest of the article titled "A morning at the bank"

No comments: