There are millions of automobiles on the road in America. Some cars will break down. If you experience a breakdown or malfunction that might be the result of a safety defect with your automobile, it is very important report it. It is also your responsibility to report any issues with non-original equipment, car seats or even your tires. Resource for this article – Reporting vehicle malfunctions to the NHTSA.
The importance of reporting defects
The National Highway Traffic Safety Administration is designed to make certain autos and anything correlated are safe. All the cars make it extremely hard for the NHTSA to keep track of safety troubles with a vehicle. By reporting possible safety defects, you help the NHTSA “connect the dots” and know what to investigate. These are how recalls and investigation end up coming about. Making a report to the NHTSA could be the only way to fix things since car manufacturers won’t admit something is wrong until somebody has told them they have to.
What needs to be reported
You should report any safety complaint or possible concern to the NHTSA. For example, if your brakes appear to fail, that should be reported. Report it when your airbag doesn’t come out right. It is also essential to report any tire problems, car seat issues, or component troubles not mentioned. Anything that might make a crash happen, make a crash worse, or hurt anyone should be on this list.
Getting in contact with the NHTSA
Reporting a possible problem to the NHTSA is relatively easy. You can report a problem online, at the Office of Defects Investigation website or by calling 888-327-4236. The car you are talking about needs to be listed with its make and model. In case there is an investigation, the NHTSA will need to know how to get a hold of you. The database takes this info you give them and connects it with the info from everyone else who has made a similar complaint.
Additional reading
NHTSA Office of Defects Investigation website
odi.nhtsa.dot.gov/ivoq/index.cfm
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